Extra Windows Frequently Asked Questions

What is the process for buying windows on extrawindows.com?

There are four easy steps:
Step 1:  Search and place the windows you want into the shopping cart and check out when you are ready.
Step 2:  After you check out, an e-mail is sent to you and the manufacturer who you purchased the windows from.
Step 3:  The manufacturer will contact you about paying for and receiving your windows.
Step 4:  Congratulations!  You just bought windows through extrawindows.com!

What windows are sold on extrawindows.com?

Various kinds of windows are listed for sale by the manufacturer:

• Returns for some reason
• Mistakes (wrong color, wrong size, etc.)
• Test Windows
• Sample Windows
• Discontinued Windows

Information about a window’s condition is available for each window based on what the manufacturer provided.

Why are they selling them?

Each manufacturer may have a different reason but most of the time they need to sell the windows to make room for their normal manufacturing operation.

Do the windows have a warranty?

That information is available on the window information page and is set differently for each manufacturer.

How do I pay for the windows?

While we eventually will add a payment mechanism, right now the payment is handled directly between you and the manufacturer.  This is to help you get the windows you want.

How do I get the windows after I order them?

After you check out using our shopping cart, you will communicate with the manufacturer(s) about how to pay for and pick up your windows.  Depending on the manufacturer, they may be able to ship or deliver your windows (additional charges may apply).